Call Centre

Who We Are

We have a 22  seater Call Centre with capability of seamlessly scaling up to 32 seats which is supported by our already existing hardware and infrastructure. Our call centre has a voice recording facility with the ability to record and archive interviews. This enables supervisors to monitor and vet recorded conversations.

Below are some of our Call Centre System capabilities:

  • The software has built-in logic, which also enhances data accuracy
  • Update reports can be compiled instantly as data is being collected
  • The Data Processing department is also able to clean the data in the server as the data is being populated

 

Focus Group Venue

We have our own focus group venues in Johannesburg which can securely record and stream the experience online and live to accommodate remote clients worldwide.

  • Equipped with audio and video recording equipment
  • Can securely stream the experience online and live to accommodate remote clients worldwide
  • Large viewing room capable of accommodating up to ten people

Call: +27 11 795 2379

1494 Cranberry Street, Honeydew, Wildfig Business Park, 2170, Johannesburg South Africa

+27 11 795 2379

quest@qrs.co.za