We have since 2003, recruited large groups of interviewers based on the complexity of the study and language proficiency in different markets in Sub-Saharan Africa. Recruitment of this team was based on practical experience, skill levels and industry standards. In South Africa QRS has field offices in Cape Town, Johannesburg, Durban, Bloemfontein, Polokwane, Nelspruit, East London, Somerset West and Port Elizabeth.
QRS has a proud team of quantitative researchers with a lot of experience in designing quantitative studies and advising on the best research methodologies for effective data collection. We offer plenty of choices to make for collecting quantitative data – face to face, telephone, email, internet and even traditional mail for some of our clients.
Our Call Centre has a voice recording facility with the ability to record and archive interviews. This enables supervisors to monitor and vet recorded conversations. Our quality assurance team can also listen into a live call and assist the call center agent if ever there is a query they cannot solve on their own.