Data Collection Methods
Full Service Market Research Company
Call Centre
- In-house 22 seat call centre
- +60 agents on data base
- Automatic audio recording
- Internet enabled
Online Interviews
- 20 stations for bulk email
- Serviced online panel
- Online IDIs and focus group capabilities
Focus Group Discussions
- In-house moderators
- 2 focus group venues with audio and video recording
- Online video streaming facilities
In Depth Interviews
- +50 moderators
- 15 in-house transcribers
- Audio and video recording facilities
Data Collection Methods
Automatic routing and navigation
Increased data accuracy. through automatic routing and navigation
Real-Time Upload
Immediate/real-time upload of data for partial data verification as well as interview recordings
Online/Offline Capability
Our CAPI system can work both offline and online.
Turnaround Time
Shorter field times and therefore faster turnaround of projects.
Quota Management
Efficient and effective quota management since quotas are loaded and controlled by the system.
GPS Coordinates
Ability to capture GPS coordinates and interview length as part of quality control process. The system also records interviews automatically as part of Quality Control
Our Services
Core In-house Services
Call Centre
Focus Groups
Interviews
Research Conducted
- Attitudinal research
- Behavioural research
- Media research
- Product development
- Product tests
- Monitoring and evaluation studies
- Test markets
- Feasibility studies
- Tracking studies
- Benchmarking studies
- Market segmentation
- Customer and Client Satisfaction Surveys
Why Choose Us
Six Reasons For People Choosing Us
Quality Material
Accredited
Trained Agencies
Time Availability
Quick Response
Result Oriented
Industry Affiliations and Adherence
We Are Business Who Cares, And it Shows
OVER 540 “5 STARS” REVIEWS AND CLIMBING
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Offices
Head Office
Johannesburg (HQ) 3 Susan Street, Strijdom Park, Randburg
Phone: +27 87 149 0502
Email: quest@qrs.co.za
Free Consultation
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Our Branch Network
Cape Town
Northgate Island Mall
Unit A15
Block 1
Northgate Estate
Tel: +27 21 000 5032
Fax: 086 608 3604
Durban
Unit 3C, 3rd Floor Royal Palm Hotel
6 Palm Boulevard
Umhlanga 4320
Tel: +27 31 576 0420
Fax: 086 758 7286
Port Elizabeth
280 Cape Road, Newton Park
Eastern Cape
Tel: +27 41 462 5531
Fax: 086 608 3604
East London
24 Pearce & Tecoma Berea
East London Eastern Cape
Tel: +27 83 703 0591
Fax: 086 608 3604