Quality Control And Assurance
Full Service Market Research Company
Our Services
Pre-Data Collection
- Inception meeting
- Reviewing the questionnaire
- Testing the script with client
- Training of data collectors
- Piloting and Debriefing
- Selection of appropriate agents
During Data Collection
- Script routing
- Logic checks
- Real time data collection monitoring
- Audio listening
- Interview and interviewer vetting
- Back checking (30% of interviewer work)
Post-Data Collection
- Data cleaning
- Data scrutiny
- Call backs where necessary
- Results validation workshop
- Editing
- Report proof reading
Our Services
Core In-house Services
Call Centre
Focus Groups
Interviews
Research Conducted
- Attitudinal research
- Behavioural research
- Media research
- Product development
- Product tests
- Monitoring and evaluation studies
- Test markets
- Feasibility studies
- Tracking studies
- Benchmarking studies
- Market segmentation
- Customer and Client Satisfaction Surveys
Why Choose Us
Six Reasons For People Choosing Us
Quality Material
Accredited
Trained Agencies
Time Availability
Quick Response
Result Oriented
Industry Affiliations and Adherence
We Are Business Who Cares, And it Shows
OVER 540 “5 STARS” REVIEWS AND CLIMBING
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Offices
Head Office
Johannesburg (HQ) Contacts Unit 17B Wildfig Business Park 1494, Cranberry Street, Honeydew
Phone: +27 (0) 11 795 2379
Email: quest@qrs.co.za